At ATC/SLN Media, we strive to provide exceptional service and meet our clients' expectations promptly. To ensure transparency and clarity regarding our refund policy, please review the following guidelines:
No Refunds: In general, ATC/SLN Media does not offer refunds for services rendered. We commit substantial resources, time, and effort to deliver high-quality results to our clients.
Exception: A refund may be considered if ATC/SLN Media fails to meet an agreed-upon deadline. We understand the importance of timely delivery, and if we do not fulfill our commitment within the specified timeframe, we will evaluate the situation and may issue a refund accordingly.
Client Responsibility: It is the responsibility of the client to provide all agreed-upon items, materials, information, and cooperation necessary for the successful completion of the project. Failure to do so may impact project timelines and outcomes.
Communication: We encourage open communication throughout the project to address any concerns or issues promptly. If you have any questions or encounter difficulties, please reach out to our customer support team, and we will do our best to assist you.
Dispute Resolution: In the event of a disagreement regarding the refund eligibility or any other matter related to our services, both parties agree to engage in good-faith negotiations to resolve the issue amicably.
By engaging with ATC/SLN Media's services, you acknowledge and agree to abide by the terms of this refund policy. We appreciate your understanding and cooperation.
If you have any further questions or require clarification, please don't hesitate to contact us.
Thank you for choosing ATC/SLN Media for your advertising and marketing needs.