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Vonage Business Communications: Admin & User Guide

  • 19 Steps

About

This course covers the full suite of Vonage Business Communications (VBC) tools, ranging from high-level administration to daily user features. You will learn to manage the VBC Admin Portal for system analytics and account scaling, as well as how to implement AI Transcription for call recording and meetings. The program details the setup of the AI Virtual Assistant for handling high call volumes and explains the use of the Business Inbox for omnichannel messaging. Participants will also explore the features of the VBC mobile and desktop applications, remote phone system setup, visual voicemail, and secure video conferencing with Vonage Meetings.

You can also join this program via the mobile app. Go to the app

Overview

Price

Free

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